Yes. Every OPP ticket comes with a ten-day satisfaction guarantee. If you are not satisfied with your purchase, you may apply for a full refund within 10 days of the initial ticket purchase.

• How to Apply: To request a refund, please visit our Online Refund Authorisation portal. This link can also be found on the back of your physical paintball tickets under the "Important Information" section.
• On-Street Promotions: For tickets purchased via on-street promotions, OPP processes refunds on behalf of independent resellers. Please allow up to 21 working days for these requests to be completed.
• Refund Window: All refund requests must be submitted strictly within ten days of the original purchase date.
• Legal Binding: Once the ten-day cooling-off period has expired, the ticket terms constitute a legally binding contract, and we are unable to offer a refund.
• Late Submissions: We reserve the right to return any items or decline requests where the initial refund application was received outside of the ten-day eligibility window.